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Best Practices

Guidelines for managing a healthy, engaged community on your media platform.

Moderation Strategy​

  • Set clear community guidelines
  • Respond promptly to reports
  • Be fair with enforcement
  • Encourage constructive discussions

Engagement Tips​

  • Highlight insightful discussions
  • Feature popular articles
  • Acknowledge your community
  • Address feedback and concerns
  • Promote comment prompts within articles
  • Link top discussions in newsletters

Analytics Usage​

  • Track trends over time
  • Identify successful content types
  • Understand audience preferences
  • Adjust content strategy based on data
  • Monitor sentiment around sensitive topics
  • Share dashboards with editorial stakeholders
  • Set alerts for sentiment spikes or anomalies

Support​

For technical support or questions: